联系信息

Contact Information
Last updated: May 31, 2026

Dao Origin provides customer support for orders placed through daoorigin.net.

Customer service
For order questions, shipping questions, return requests, product questions, or policy questions, please contact us through one of the methods below:

Email: songxuan1993911@gmail.com
WhatsApp: +86 186 5008 8303
Website: daoorigin.net

When contacting us about an order, please include your order number, the name and email address used at checkout, and a clear description of your question. If your item arrived damaged, defective, or incorrect, please include photos of the item, packaging, and shipping label.

Response time
We aim to review customer messages as soon as reasonably possible. Response times may be longer during weekends, holidays, high-volume periods, or when an issue requires carrier or payment-provider review.

Order support
For privacy and security, we may ask you to verify order details before discussing an order, changing shipping information, or reviewing a refund or return request.

Business and legal inquiries
For business, intellectual property, or legal inquiries related to Dao Origin, please contact us by email or WhatsApp using the contact details above.

Please do not send returns to any address without first contacting us and receiving return instructions. Items sent without an approved return request may not be accepted.